Contractual partner, customer service

QantexX® is the contractual partner for all orders – for example when participating in an online product (Quicklax, 7D, BrainUp, Focus Assistant, Meeting Point: Causes, Deep Meditation, Creative Director or all QantexX special offers) and fee-based webinars. You can find more information about us in the imprint. You can reach our customer service for questions, complaints and objections by calling +49 3302 20 39 59 2 or by sending an email to home@qantexx.com.

Conclusion of contract

By placing the products in the online store, we make a binding offer to conclude a contract for these items. The contract is concluded when you accept the offer for the online courses contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

The condition for an effective conclusion of contract is always that the order process is completed by sending the order.

Due date

An annual course fee is due for our QantexX online products. The first, agreed course fee is due when the course is purchased.

In the case of fee-based webinars, the course fee is due upon registration for the webinar. We reserve the right to cancel offered webinars for organizational reasons. If the webinar does not take place, the course fee will be refunded accordingly.

Payment method

Payment can be made in advance, by credit card, PayPal, ApplePay or GooglePay.

Prepayment
If you choose to pay in advance, we will provide you with our bank details in the order confirmation and activate the booked online courses after receipt of payment.

Credit card
Your credit card will be charged upon completion of the order. The online course will be activated when the order is completed so that you can start working on the online course immediately after completing the order.

Paypal
You pay the invoice amount via the online provider PayPal. You must always be registered there or register first, legitimize yourself with your access data and confirm the payment instruction to us (exception: guest access). You will receive further instructions during the ordering process. The online course is activated when the order is completed so that you can start working on the online course immediately after completing the order.

ApplePay
You pay the invoice amount via the online provider ApplePay. You must always be registered there or register first, legitimize yourself with your access data and confirm the payment instruction to us (exception: guest access). You will receive further instructions during the ordering process. The online course is activated when the order is completed, so that you can start working on the online course immediately after completing the order.

GooglePay
You pay the invoice amount via the online provider GooglePay. You must always be registered there or register first, legitimize with your access data and confirm the payment instruction to us (exception: guest access). You will receive further instructions during the ordering process. The online course is activated when the order is completed, so that you can start working on the online course immediately after completing the order.

Guarantee of success
We guarantee the success of our products insofar as you have the opportunity to test each of our online products for 2 weeks without risk. If the desired results are not achieved, you have the right to cancel your purchase and receive a full refund without giving any reason. We guarantee this.

Cancellation

Cancellation of online courses must be made one working day before the next annual payment is due. These courses have a fixed, often indefinite term, which you can find in the product descriptions.

Rights of use, observance and protection of copyright and trademark rights

The purchase of an online course offered by QantexX® at www.elopage.com/s/qantexx entitles the participant to unlimited online use of the audio and video files contained therein and to download any PDF files posted. The audio and video files are only available for download within the QantexX® app. Downloads outside the QantexX® app are not available. The files may not be recorded or reproduced. The documents (sound recordings, audio content, scripts, cases, graphical representations, podcasts, videos, etc.) issued as part of a course or made available for download via the Internet are protected by copyright. The trademarks and logos listed on the documents are protected under the Trademark Act.

Each participant is obliged to use the documents and files accessible to him/her only within the scope expressly permitted here or permitted by mandatory legal regulation even without our consent and not to promote unauthorized use by third parties. This also applies after the end of participation. The files and documents may only be accessed and printed out by course participants and only for their own further training.

Confidentiality of access data

Each participant is obliged to keep his special access data (user name and password) for the individual use of the online offers available on elopage and in the QantexX® app secret and not to pass them on to third parties. The access data will be deleted or replaced by QantexX® at any time at the request of the participant.

Own provision of suitable IT infrastructure and software and headphones

Each participant is responsible for the provision and guarantee of Internet access (hardware, telecommunications connections, etc.) and the other technical equipment and software (in particular web browser and Acrobat Reader®) necessary for the use of online offers from QantexX® at their own expense and risk. Stereophonic headphones are required for the QantexX® sound to be effective. Each participant is responsible for providing their own headphones at their own expense.

Changes to the conditions of participation

We reserve the right to amend these terms and conditions by deleting, replacing or adding to them. In such a case, we will inform our participants of the change to our terms and conditions. Each participant has the right to state whether he or she agrees to the amended terms and conditions within a period of 14 days from receipt of the notification. If we do not receive a declaration within this period, consent to the amended terms and conditions shall be deemed to have been given. This does not apply, however, if we have not specifically pointed out to the participant the significance of his silence during the period of notice when informing him of the change to our terms and conditions.

Contact person and contact

You can contact the QantexX® team at home@qantexx.com or on +49 3302 20 39 59 2 for all questions, requests and problems relating to your participation and as the addressee for all declarations relating to your contract.

Cancellation policy

Below you will find information on the conditions and consequences of the statutory right of withdrawal:
Consumers have a fourteen-day right of withdrawal.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us (QantexX® – see imprint for address) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Sample withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it to us).

– To QantexX®, Freiheit 51, 16761 Hennigsdorf or to home@qantexx.com

– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for notification on paper)

– Date

(*) Delete as applicable.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.